Call Center Agent jobs - Indeed
WEB6,767 Call Center Agent jobs available on Indeed.com. Apply to Call Center Representative, Customer Service Representative, Member Services Representative and more!
Call Center Duties, Job Description, And Tips In 2024 - LiveAgent
WEBA call center representative, also known as a customer service representative, or a call center agent, plays a critical role in maintaining customer satisfaction and boosting a company’s reputation. They manage customer inquiries and complaints, and provide information about products and services.
How To Become a Call Center Agent (With Skills and Salary)
WEBJun 28, 2024 · A call center agent is a professional who operates a telephone line at a call center. A call center typically serves as a hub for an organization's sales team, technical support team or customer service team.
What is a Call Center Agent? - Roles & Duties - VoiceSpin
WEBMay 21, 2024 · A call center agent, also referred to as a call center representative, a customer service representative (CSR), or a contact center agent, is a person who handles customer calls within an organization.
Call Center Representative Job Description [+2024 TEMPLATE]
WEBFeb 3, 2022 · A Call Center Representative or Agent helps customers with their questions and addresses issues regarding products or services. They are responsible for providing support from start to finish to resolve customer inquiries or concerns.
What is a Contact Center Agent (Call Center Agent)? - TechTarget
WEBWhat is a contact center agent (call center agent)? A contact center agent is a person who handles incoming or outgoing customer communications for an organization. A contact center agent might handle account inquiries, customer complaints or support issues.
Working in a Call Center: Here’s What You Need to Know - Glassdoor
WEBMay 2, 2019 · Call center agents are tenacious problem-solvers who are committed to enhancing customers' experience with a company or brand. A call center agent's workday is typically fast-paced and requires them to manage a handful of different responsibilities.
Call Center Representative Job Description [Updated for 2024] - Indeed
WEBJul 23, 2024 · Build your own call center representative job description with skills, salaries and more. Duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to …
Call Center Agent Duties: Mastering Customer Service Excellence
WEBApr 24, 2024 · In this guide, we’ll explore the top 10 duties of call center agents, shedding light on the essential tasks that underpin their success in delivering exceptional service and driving business growth.
What Is a Call Center Agent and How to Become One - ZipRecruiter
WEBA call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries.