"I tried to help user to find the zoom lens controls on the device ... Another reader, who we'll name "Denholm," told us of ...

Research what support options a help desk platform provides before making ... Analyze the feedback from both your tech team and the less tech-savvy staff. Too many complaints signal the need ...

Shivaas Gulati, a longtime Seattle entrepreneur and investor, at Roots Hall Football Stadium in Prittlewell, Southend-on-Sea, ...

Various parties, including private companies and public groups, are investing and exploring technology to support the VCM.

Learn about the state of contact center technology and the latest software improvements giving call centers like yours a ...

Tech company CEOs who largely sat on the sidelines for the presidential election sent their congratulations Wednesday to ...

Nvidia ’s GeForce Now has been an inexpensive cloud gaming alternative for PC gamers out for a high-end experience, and now ...

Older adults who want to age in place have new technology that makes it easier including smart home and medical management systems.

Giving families options is a simple solution to the increasingly sophisticated question of technology’s role in K-12 ...

As 2025 approaches, business owners in the Miami Valley face a critical challenge: how to plan their IT budgets effectively ...

Aravind Srinivas, CEO of Perplexity, offered AI support to the NYT during a tech workers' strike, igniting online criticism.

Aravind Srinivas, the CEO of Perplexity AI, offered “help” to the New York Times ... or engineers with AI but to provide technical infra support on a high-traffic day,” Srinivas wrote.