U.S. Customs and Border Protection is alerting Americans about phone scammers who claim to be CBP employees and demand ...

Q3 2024 Earnings Call Transcript November 7, 2024 Expedia Group, Inc. beats earnings expectations. Reported EPS is $6.13, ...

As the Milwaukee Bucks find themselves in the rumor mill, these NBA free agents at every position could make sense.

Call it the mid-autumn classic. The Arizona Fall League’s Fall Stars Game arrives Saturday at Mesa’s Sloan Park at 8 p.m.

She tells everyone she's happy to see [her kids] settle down, but I think deep down, she's, of course, broken.' ...

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

Most Wanted season 6 episode 4, "Pig Butchering," airing Nov. 12, 2024. Photos, cast, promo video, and plot details.

ICS.cx rolls out its free 100-Hour Customer Journey Service for new ICS customers seeking to improve customer service, customer retention and profitability.

Verint (VRNT) announced that a leading bank awarded Verint an $11M contract for its AI-powered Agent Copilot Bot to assist 6,500 agents in ...

A Texas-based former hourly call center agent has filed a collective and class action against U.S. Bancorp and U.S. Bank National Association alleging a failure to compensate their workers for all of ...

The SaaS provider is looking to bring AI agents to its customer and IT service segments after reporting $2.7 billion in ...