The conversation around Artificial Intelligence these days appears to be mostly negative. Very few people have anything ...

Customer relationship management-focused Salesforce's chairman and chief executive Marc Benioff has said the world is moving ...

In today's rapidly evolving digital landscape, businesses need effective tools and strategies to thrive. Whether it's ...

Businesses focused on personal connections are setting new standards for customer satisfaction, even in an AI-driven ...

What channels does your AI chatbot support? Most chatbots will be embeddable on your website, but that’s not the only needed channel. How about your social media pages? Does it integrate with ...

Artificial intelligence (AI) offers plenty of advantages in the world of customer support, providing businesses with new, improved and more efficient ways of interacting with customers. AI chatbots ...

This launch makes GroqCloud multimodal and broadens its support to include image, audio, and text modalities. 🚨 New *multi-modal* model dropped on ... and customer service chatbots can handle text ...

NASHVILLE, Tenn. (WTVF) — You've heard no doubt about artificial intelligence or AI chatbots like ChatGPT, but can and should you really trust them and the information they give you? AI’s ...

When I set out to improve my tainted reputation with chatbots, I discovered a new world of A.I. manipulation. By Kevin Roose Reporting from San Francisco I have a problem: A.I. chatbots don’t ...

Some police departments think the tech is ready. And officers who have started using chatbots to quickly complete their most dreaded task of drafting police reports seemingly don't want to go back ...